Privacy Policy
We recognize the paramount importance of safeguarding your online privacy, particularly in business interactions. Therefore, Team Sethi (referred to as “the Company”) is dedicated to upholding your privacy rights. Our Privacy Policy applies to all users of our website (“Visitors,” “you,” or “your”) who visit without engaging in transactions, as well as to those who register to conduct business on the site (“Authorized Customers”) and utilize the various services provided by the Company (collectively referred to as “Services”).
By accessing or using our website (defined hereafter as the “Site”), you are entering into a legally binding agreement with the Company, which includes TeamSethi.com (the “Site”), third-party service providers utilizing the Site, and their affiliated entities (collectively referred to as “Company,” “us,” “we,” or “our”) regarding privacy terms and conditions (“Privacy Policy”). This Privacy Policy governs any webpage, mobile application, email list, and information, including Personally Identifiable Information, collected or owned by us, irrespective of the method of collection, including online features, services, and programs we offer. This Privacy Policy does not apply to your use of third-party webpages, mobile applications, social media platforms, or any information collected or owned by entities other than us.
Our Privacy Policy is incorporated by reference into our Terms of Service. By using the Site or our Services, or by submitting your information to search or create a user profile, you expressly consent to all terms outlined herein, as well as those set forth in our Terms of Service. Such use and actions constitute your electronic signature. You may revoke this consent by following the opt-out procedures described below.
Communications
Express Written Consent: By submitting your contact information, you explicitly consent to receive communications from us at the email address and telephone numbers you entered into our contact form, or that you subsequently provide to us or input into your contact page. These communications may include attempts to contact you via auto-dialing technologies, automated texting technologies, artificial texting chatbots, and/or prerecorded, artificial, or AI-generated voice calls. Your consent also affirms your explicit written consent for your prior receipt of electronic communications from us. Additionally, you affirm and warrant that: (i) you are at least 18 years of age; (ii) you reside in the United States (or Canada, in which case Canadian consents below shall apply); (iii) you have not registered on a national or statewide do-not-call list, or you provide us a waiver to such registration for these purposes; (iv) you are the account holder of, or have obtained necessary consent to provide, the phone numbers and email addresses provided; (v) the phone numbers and email addresses provided are accurate, and you will notify us promptly if you transfer ownership of either account to another party.
Communications Include: These communications may encompass telemarketing messages through various means, such as email, landline phone, fax, cellular phone, text messages (including SMS and MMS), and notifications through any app that we produce.
Autodialing: We may utilize an automatic telephone dialing system (or “auto-dialer”), which may involve an artificial or prerecorded voice or robotexts. Your carrier’s standard rates and charges may apply.
No Purchase Necessary: Agreeing to these communications is not a prerequisite for purchasing any property, goods, or services from us.
Revoking Consent and Opting Out: You have the right to withdraw your consent to receive specific communications at any time. To cease receiving text messages, reply “STOP” to any of our texts. To stop receiving emails, click the “UNSUBSCRIBE” link provided, or reply “UNSUBSCRIBE” to the email if no automated unsubscribe link is available. To discontinue receiving phone calls, communicate your request to us via phone, text message, or email. We will make commercially reasonable efforts to comply with your opt-out requests. By contacting us to opt-out of particular communications, you agree to receive a final communication confirming your opt-out.
Call Recording: By contacting us via phone, you acknowledge and consent to the recording of calls for quality assurance, training, and compliance purposes. These recordings may be used to monitor service quality, ensure adherence to company policies, and improve customer experience. If you do not wish for your call to be recorded, please notify the representative at the start of the call or discontinue the call. Your continued participation in a recorded call constitutes your consent to such recording.
Communication Frequency: The frequency of communications we send you will vary, determined by the individual salesperson who communicates with you.
Communications Provisions – Canadian Residents: In addition to the consent provided above, Canadian residents agree to the following compliance provisions under Canada’s Anti-Spam Legislation, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and relevant provincial laws (including Alberta’s Personal Information Protection Act and Quebec’s Act respecting the protection of personal information in the private sector): (i) You agree to the provisions governing the use and disclosure of personal information outlined in this Privacy Policy; (ii) Our communication with you will continue until you opt-out, indicating that you are no longer considering real estate opportunities or our services; and (iii) Your personal information may be transmitted to, used in, and stored in the U.S.
"Personally Identifiable Information"
Personally Identifiable Information (PII) refers to any data that identifies or can be used to identify, contact, or locate the individual to whom it pertains. This includes, but is not limited to, name, address, phone number, fax number, email address, financial details, social security number, and credit card information. PII specifically excludes information collected anonymously (without identifying the individual user) or demographic information that is not linked to an identified individual.
What types of Personally Identifiable Information are gathered?
We gather basic user profile details from all Visitors. For our Authorized Customers, we also collect additional information such as name, address, phone number, internet protocol (IP) address, and email address.
Who is responsible for collecting the information?
Apart from our own data collection practices, our third-party service vendors, such as mortgage lenders, insurance brokers, and title companies, may also gather this information from our Visitors and Authorized Customers. These vendors offer services like mortgage lending, mortgage insurance, escrow services, and title insurance. While we do not oversee how these third parties utilize such data, we do request that they disclose their practices regarding the use of personal information obtained from Visitors and Authorized Customers. Some of these third parties may function solely as intermediaries in the distribution chain and do not store, retain, or utilize the information they receive.
How is Personally Identifiable Information utilized by the Site?
We utilize Personally Identifiable Information to tailor the Site’s experience, offer relevant services, and facilitate transactions for buying or selling on the Site. We may communicate with Visitors and Authorized Customers via email regarding research opportunities, buying and selling options on the Site, or related information. Additionally, we use Personally Identifiable Information to respond to inquiries promptly and provide requested details.
Who may have access to this information?
Personally Identifiable Information concerning Authorized Customers and other non-personally identifiable data will be accessible to our staff and third-party service providers who aid in managing our Site operations or other services we provide. Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers and real estate service providers, such as mortgage lenders we collaborate with, who may evaluate potential transactions with other Authorized Customers and/or us. Additionally, we may share aggregated information regarding our Visitors and Authorized Customers, including demographic details, with affiliated agencies and third-party vendors. We also provide the option to “opt out” of receiving communications from us or any agency acting on our behalf. Our employees, agents, third-party service providers, and partners are contractually obligated to use Personally Identifiable Information exclusively for providing our Services and may not utilize it for any other purpose.
Information provided by Visitors may be disclosed as part of any merger, sale, acquisition, or financing involving our company. Moreover, we may be obligated by law to disclose Visitor information to government authorities, including law enforcement, Homeland Security, and intelligence agencies. We cooperate with law enforcement to identify individuals using our Services for illegal activities and reserve the right to report any activities we believe to be unlawful or in violation of our Terms and Conditions.
How Personally Identifiable Information is stored?
The Personally Identifiable Information collected by the Company is securely stored according to prevailing industry standards and is not accessible to third parties or Company employees except as necessary for the purposes mentioned earlier.
What options do Visitors have regarding the collection, use, and distribution of their information?
Visitors and Authorized Customers have the option to opt out of receiving unsolicited information or being contacted by us, our vendors, or affiliated agencies, and may request information about their specific Personally Identifiable Information held by us. This can be done by following the instructions in our emails or contacting us directly at:
Team Sethi
4107 99 Street NW
Edmonton, AB T6E 3N4
Contact Email: info@teamsethi.com
Does the Site use Cookies?
Cookies are used on the Site for several purposes. They help us gather information about the preferences of our Visitors and the services they choose. Cookies also serve security purposes by safeguarding our Authorized Customers. For instance, if an Authorized Customer registers for a free account after using our Site services, Cookies enable us to securely link the Authorized Customer’s search preferences with the newly created account.
How does the Company use log-in information?
The Company uses login details such as IP addresses, ISPs, and browser types for analyzing trends, administering the Site, tracking user movements and usage patterns, and gathering general demographic data.
Which partners or service providers are granted access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?
The Company has established and will maintain partnerships and affiliations with various vendors. These vendors may access specific Personally Identifiable Information on a need-to-know basis to assess the eligibility of Authorized Customers for services. Please note that our Privacy Policy does not govern their collection or use of this information, nor their disclosure of Personally Identifiable Information required by law. We may disclose Personally Identifiable Information in response to a court order, subpoena, or request from a law enforcement agency. Additionally, we may disclose Personally Identifiable Information when reasonably necessary to ensure the safety of our Visitors and Authorized Customers.
How does the Site ensure the security of Personally Identifiable Information?
Our employees are thoroughly briefed on our security policies and procedures. Access to Personally Identifiable Information belonging to our Visitors and Authorized Customers is restricted to a select group of qualified employees who have the necessary passwords to access this information. We conduct regular audits of our security systems and processes. Additionally, we employ encryption protocols to safeguard sensitive information transmitted over the Internet. While we implement commercially reasonable measures to maintain a secure website, please be aware that electronic communications and databases may be susceptible to errors, tampering, and unauthorized access. We cannot guarantee or warrant against such occurrences and assume no liability for any incidents of this nature affecting Visitors or Authorized Customers.
How can Visitors rectify any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers can update their Personally Identifiable Information or correct any inaccuracies by contacting us via email at info@teamsethi.com. We encourage Visitors and Authorized Customers to ensure their Personally Identifiable Information is always current. Please note that updates and changes to Personally Identifiable Information will apply only from the time of the update, and we cannot modify information already shared with a third party.
Can Visitors delete or deactivate Personally Identifiable Information collected by the Site?
We offer Visitors and Authorized Customers a method to request the deletion of Personally Identifiable Information from our Site’s database by contacting us using the details provided in this Privacy Policy. Additionally, Visitors can instruct third-party service providers assisting us with Site operations or other services to delete or deactivate Personally Identifiable Information received from us. Please note, due to backups and record-keeping requirements, complete deletion of a Visitor’s entry may not be feasible, and residual information may remain. Upon request, Personally Identifiable Information will be functionally deleted, and we commit not to sell, transfer, or share such information outside of our business line.
Do our Visitors and Authorized Customers have rights against discrimination when exercising their rights to protect their Personally Identifiable Information?
Under the law, we do not discriminate against Visitors and Authorized Customers for exercising any of their rights regarding their Personally Identifiable Information, as outlined here. This means we do not deny goods or services, charge different prices, or provide a different level or quality of service based on these rights. However, we may offer different services and rates if these differences are reasonably related to the value of the consumers’ data.
California users' rights
We provide the following disclosures in accordance with Cal. Bus. & Prof. Code §§ 22575-22579.
We offer Visitors and Authorized Customers, including those claiming California residency, information on how to exercise their rights regarding Personally Identifiable Information, such as opting out or unsubscribing, or opting in for the use of Personally Identifiable Information by third parties for marketing purposes. Accordingly, as per the California Civil Code, we are not obligated to maintain or disclose a list of third parties that have received Personally Identifiable Information for marketing purposes during the previous year.
California residents wishing to inquire about how to exercise their rights regarding third-party disclosures may send requests by mail to “Request for California Disclosure Choices” at the address provided above. Please include your name, street address, city, state, zip code, and email address with all requests. Note that we do not accept requests via telephone or fax, and we are not liable for failure to respond to incomplete or incorrectly labeled or submitted notices.
We do not honor Do Not Track signals from users’ Internet browsers. We do not make representations regarding third parties that do not directly collect Personally Identifiable Information through our Site.
Minors
Our Site is designed for adult use only, and therefore, individuals under the age of 18 should not use or disclose any personal information on our Site. If we inadvertently collect personal information from a child under the age of 13, we will promptly delete that information.
Links
When you click on links to other websites on our Site, please be aware that you are leaving our website. We recommend reading the privacy policies of these linked sites, as they may have different privacy practices than ours.
Governing Law and Jurisdiction
By accessing or using the Service, you agree to adhere to this Privacy Policy, which will be governed by and construed in accordance with the laws of the province of Alberta, excluding its choice of law rules. For any Disputes not subject to binding, individual arbitration, as outlined in the section below, you and the Company consent to the exclusive jurisdiction of the province of Alberta, or, if federal court jurisdiction applies, the Federal Court for the province of Alberta. You and the Company waive any objections regarding jurisdiction, venue, or inconvenient forum to these courts (without affecting either party’s rights to move a case to federal court if permissible), as well as any right to a jury trial. The provisions of the Convention on Contracts for the International Sale of Goods will not apply. Any law or regulation that stipulates the language of a contract shall be construed against the drafter will not be applicable to this Agreement. This section will be interpreted as broadly as permitted by applicable law.
What happens if the Privacy Policy Changes?
We reserve the right to modify or amend this Privacy Policy at any time by posting the updated version on the Site. Visitors and Authorized Customers will be notified of any changes to our Privacy Policy through announcements on the Site.
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